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Our team of expert


For more information about how we
can help your business.

Ola Ayodele

A client focused, result oriented, engaging Project, Change and Programme Management consultant with 15 years’ experience in various sectors including Rail, facilities management, and financial services.

Prince 2 qualified, Ola has delivered complex multimillion pound projects using waterfall and AGILE methodologies.

Jade Bodell

Jade is an occupational psychologist specialising in talent management. She is passionate about wellbeing, building resilience in others, and employee engagement.

With the belief that we are all capable of achieving more, Jade supports people to reach their full potential.

David Bond

David is a strategic marketer, with more than 35 years experience in all aspects of the marketing mix. His experience spans utilities and the financial services sectors.

He is focussed on improving experience and outcomes for customers and implementing a customer first culture.

Martyn Cockram

Martyn is an experienced Organisational Development consultant with experience across rail, local authorites, government and housing sectors.

His key skills include organisation design and development, change management (people, process and technology) cultural transformation, leadership and workforce development.

Chris Cortopassi

Chris is an experienced and performance improvement consultant with over 12 years experience working across a variety of sectors.

He has run or participated in operational excellence programmes, lean process improvement projects and a variety of change projects

Liz Crutchley

Liz is an experienced strategic HR consultant, specialising in Diversity, Equity, Inclusion & Belonging, and strategic reward management. She has over 25 years’ experience in the utilities and financial services sector.

Liz has a reputation for high professional integrity, influence and delivery. Highly competent analytical, interpersonal and communication skills with a consultative and client-centric approach.

Ruth Dawson-Jones

Ruth has over 25 years’ experience in People roles in both public and private sector organisations. Ruth has specialist skills in Reward and Change Management. She has undertaken job analysis, job evaluation, benchmarking, pay review processes and systems implementation.

When delivering change she believes those affected should be involved in the right way to achieve the benefits of the change whilst maintaining high levels of engagement.

Sue Evans

Sue is an experienced Lean-Sigma Consultant and Trainer. She’s embedded Operational Excellence and Continuous Improvement helping organisations double productivity, and delivered £multi-million improvement portfolios.

Sue’s specialism is improving performance, while developing the in-house capabilities to make improvements continuous.

Helen Henrich

Helen is a strategic people focused transformation specialist. Working with people, she creates the strategy collaboratively, designs and supplies the tools, coaches, and mentors to achieve goals.

These include, performance, talent management, people and leadership development, organisation design and is highly experienced in facilitating workshops for all business needs.

Di Howard

Di has deep experience managing transformational change across sectors including; utilities, transport, construction, engineering, and financial services.

Her key skills include customer insight, strategic and business planning, change management, employee engagement, customer experience design and improvement and culture change.

Martin Howard

Martin is passionate about improving customer experience. A highly experienced consultant, he has delivered performance improvements balancing customer needs and business strategic aims and values.

He has led and implemented innovative operational, organisational and customer experience transformation strategies in complex, dynamic and regulated environments.

Helen Irwin

Helen is a strategic HR consultant, with expertise in change management and transformation programmes. She is a creative thinker who is experienced in managing complex and large-scale projects within unionised and non-unionised organisations.

Helen works collaboratively to build effective relationships to identify solutions and achieve results, demonstrating strong interpersonal and influencing skills.

Tuoyo James

A Programme Management consultant with over 10 years’ experience of successfully supporting transformation projects from initiation to completion. Providing effective project oversight and control to minimise failures and improve the chance of overall success.

A versatile PMO with industry experience across Transport, Healthcare, Public Sector and Digital.

Bryan Jones

A senior Human Resources practitioner with experience of working at strategic and operational levels across a wide range of private and public sector industries in the UK and globally.

Bryan’s specialist knowledge includes the design and implementation of remuneration and performance management strategies to support organisational goals and objectives.

Chris Kimberley

Chris has 40 years’ experience in management and executive leadership in the rail and metro sector in the UK, and in Australia and Asia.

He has a passion to keep improving business solutions, together with a capability to inspire and drive customer-driven outcomes.

Maggie Langford

Maggie is an experienced People Director who has delivered people strategy, organisational development, cultural & behavioural change and business transformation across multiple sectors in commercially-driven B2B and B2C organisations.

Maggie enjoys supporting organisations and their leaders to achieve their potential during periods of uncertainty or new beginnings.

Nik Lusardi

Nik is an expert in designing and delivering customer strategies that ensure future visions are inspirational, relevant and implementable. As of Head of Customer Experience at HS2 he developed new approaches that are shaping the vision for a new standard in rail travel.

At Virgin Atlantic he headed up the aircraft customer experience team, responsible for the on-board services.

Paul Macfarlane

Paul has held HR leadership roles in Utilities, Transport, Construction, Social Care and IT Services. Throughout his career he has led Change and Transformation often associated with M and A or turnaround or strategic change.

He is passionate about the power of people led transformation.

Susi Macpherson

Susi is a senior People and HR practitioner, with 30 years’ experience gained across a range of infrastructure and transport service industries. She is experienced in delivering customer and people led transformation.

Her key strength is to work effectively with senior leaders to devise and implement people strategies to drive efficiencies and change. Susi's experience includes union negotiation, employee engagement, governance and policy.

Andrew Manning

Andrew has more than 30 years’ experience across a range of service industries. His key skills are in leadership, governance, strategic planning, and execution, change management, finance, and service development.

He is an alumnus of Harvard Business School and has written a book about value creation in service organisations. He is also a lecturer in Business at University of West of England.

Jess Marsh

Jess is a strategic people consultant, with a passion for creating solutions that deliver long term benefits. Jess has a broad skillset across human resource management, with senior level experience in both the private and public sectors and within unionised and non-unionised environments.

Christina Moreton

Christina has over 15 years commercial experience spanning both public and private sector organisations.

Her particular interest is in customer insight, customer-led growth and facilitation helping organisations work out what true value looks like to customers and how to innovate to meet these needs.

Graham Povey

Graham has over 25 years’ experience in the Utilities sector. He has successfully led operational delivery of complex projects and frameworks within the power, water and gas sectors.
His key strengths are in leading diverse, multi-functional teams to produce compelling, well-structured solutions and proposals

Phil Sant

Phil is an experienced programme manager across multiple sectors including Utilities, Local Government and Telecommunications.

His key skills are in customer-led transformation, stakeholder engagement, risk management, business process mapping, and target operating models design.

Graham Shorter

Graham is a commercially astute Strategic Planning and Transformation consultant with more than 20 years’ commercial experience.

Graham has a consistent track record of leading senior teams in strategy, finance, business planning, transformation, bidding, programme design and management, risk and audit.

Andrea Stephenson

Andrea is a results orientated programme management specialist with 30 years commercial experience across technology, public sector, publishing and financial services.

She has managed large, complex transformation projects including high profile divestitures and acquisitions with challenging turnaround targets. Andrea has a strong drive to create value through businesses efficiencies and partnership.

Marion Wardlaw

Marion has over 20 years senior level experience in Organisational Design and HR Change Management leading complex transformation programs for major organisations including rail, engineering and financial services.

Her key skills include, target operating model development, change management, employee engagement, strategic and business planning, customer experience improvement and cultural change.

Stuart Webster

Stuart is an experienced consultant with more than 35 years’ commercial experience. He has worked across sectors including rail and transport, utilities, financial services, information services and technology.

He has led complex multi workstream projects delivering to challenging timeframes, completed option analysis and business case preparation, advised on commercial governance processes, advised on strategic sales and account management practices and leadership development.

Jeremy Whitaker

Jeremy is a Chartered Marketer with over 25 years senior level commercial and marketing experience in UK rail in train operating companies, franchise bidding and as a consultant.

He has a strong track record of leading and inspiring multi-disciplinary teams to deliver and of working with devolved administrations.

Helen Wright

Helen has more than 25 years of experience in communications, positioning, PR, media relations and profile raising.

Her key skills include stakeholder engagement, profile raising and public relations, media management, communications planning, crisis management, market positioning and customer tone of voice communication.