jonathan booth travel behaviours research

Journey4 Launches Ground-breaking Research into Travel Behaviours post COVID-19

We have joined forces with The Buzzz to launch ground-breaking research to examine travel behaviours as the country recovers from COVID-19.

It looks at likely user behaviour and confidence in the short-term (0-6 months) and responses to a couple of likely future scenarios over a 6 to 12-month horizon.

Our Director Jonathan Booth has written an article for railbusinessdaily.com saying now is the time to increase customer engagement and to plan interventions to rebuild customer confidence.

Read more…

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