As the country continues its responses to COVID-19, we wanted to reassure our clients that our normal operating procedures and systems continue unaffected and all our consultants are working from...
Journey4 have been appointed as advisors to Amey Utilities on their Severn Trent contract to support the bid team for the Amp 7 Waste Infra Network Services (WINS) tender. Journey4 will...
In the first part of this three part blog on Customer Journey Mapping, we explained its purpose and why organisations need to change and re-orient themselves to be more customer...
Journey4 are pleased to announce that they have been appointed to mobilise Amey’s new Capital Contract with Severn Trent. Amey has been selected as one of Severn Trent’s partners to deliver...
Journey4 has successfully completed the first year of the Amey ST transformation programme. In this time, they have introduced a new business operating model, implemented 46 improvement projects and delivered...
Journey4 have been appointed to support Amey STW with the customer-driven transformation of their Severn Trent Water contracts. We are delighted to be involved in such an important project, helping...
Journey4 are proud to be a founder member of the 'Growth and Transformation Group' a network of professional service providers in the south west region, aimed at supporting businesses engaged...
It is often said that 70% of change initiatives fail to achieve their original objectives and that poor leadership is the reason behind this appalling statistic....
Employee engagement lies at the heart of what we do, although we see it as an outcome of leaders doing the right things, rather than as a process in its...
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