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Journey4 strengthen their Customer team

Journey4 strengthen their Customer team

Following a period of sustained growth Journey4 are delighted to welcome Lewis Webb to strengthen our Customer capability.

Lewis has over 20 years experience in delivering transformational projects and communications strategies, across the UK, EMEA, and globally. From tech giants and start-ups to regulated multi-nationals and public sector organisations, he has extensive experience in leading programmes which align values and communications with customer challenges, needs, and behaviours. Lewis brings board-level consultancy experience from previous roles, and takes a considered and creative approach to every project, bringing valuable and insightful counsel in an increasingly complex customer landscape.

“We are proud to welcome Lewis to Journey4 and we look forward to working with him as we continue to support the growth in our customer services across our key sectors. Lewis has excellent marketing and communication skills, adept at understanding and translating customer needs to transformation projects. We are delighted to attract someone of his quality to Journey4 and look forward to working with him” said Stuart Pearce, Director at Journey4.

“Businesses in all sectors are looking to base more of their fundamental decision-making around the customer. But with so many elements and variables to consider, it can be an incredibly complex venture. The team at Journey4 has a phenomenal track-record in helping organisations navigate and manage these changes. I’m excited to be adding my industry experience and knowledge, to strengthen an already thriving Customer capability and service offering”, said Lewis Webb, Associate Consultant at Journey4

Journey4 have worked across the Transport, Utilties, Health and Government sectors for more than 20 years. Our mission is to work with service organisations that wish to put the customer first and seek to embed a customer focus culture. Examples of our work can be found here https://www.journey4.co.uk/sectors/case-studies/