Skip to content

Journey4 putting customers first

Journey4, celebrated their 20th anniversary at a special event in central London on the 8th September. Journey4, customer-driven growth and transformation specialists, were formed in 2002 with a mission to support service organisations that put their customer first.

The event, hosted by their client, The Rail Delivery Group, was attended by clients, colleagues, friends and family, and featured Anthony Smith the CEO of Transport Focus as the guest speaker. Transport Focus is an independent watchdog for transport users who put the interests of transport users first and aim to get the best deal for passengers and road users. Anthony is an evangelist for customer-led thinking and facilitated a wide-ranging discussion on placing the customer at the heart of the transport sector.

Jonathan Booth, Founder and Director of Journey4 commented “We’re delighted that so many of our clients, colleagues friends and family were able to join us to celebrate our 20th Anniversary. I’d like to thank Anthony Smith for leading a great discussion on customer expectations and experience in the transport sector and all our guests for joining in the discussion and celebrations. We’ve worked with some great clients over the last 20 years and look forward to many more years promoting customer-driven growth”.

The Directors of Journey4 wish to place on record their thanks to all the clients that have supported the company over the past 20 years, our consultants and wider network of Associates and all those connected with the company. We look forward to the next 20 years!