The Coronavirus epidemic has forced companies to operate differently under the strict lockdown measures and after more than 11 weeks operating under these unprecedented conditions, UK business has learnt to adapt and change their business models.
‘Smarter Working’ looks at how people have been adapting to the new ways of working and takes the learnings from this period to inform decisions on how to change business models in the future. We believe that businesses should not revert back to how things were and should use this period to transform their business models and harness the benefits identified whilst learning from those things that didn’t go quite so well.
Journey4 established a ‘Smarter Working’ group, with people from 20 different businesses, representing 13 sectors from around the UK, to look at how people have been adapting to the new ways of working during lockdown and to take the learnings from this period to inform decisions on how to change business models in the future.
Four key themes were identified as areas to focus discussion: Leadership and Culture, Work Life Balance, Productivity and Communication. For each of these areas the main issues were explored and by looking at what we could ‘Stop’, ‘Start’, ‘Continue’ to do more than 100 actions were identified as ways to improve and work smarter in the future.
In general, we found that there have been a lot of perceived benefits from the new ways of working, although there have also clearly been many challenges.
The strongest sentiment we picked up is that people don’t want to go back to the old ways of working, for a range of reasons such as personal well-being, flexibility, effectiveness / productivity and environmental impacts and, instead, want to be involved in the transition to a ‘new normal’.
We’d like to share our initial findings with you and invite you to join the ongoing discussion:
We hope you will join us and actively participate so that we can all help each other as we adapt to new ways of working.