We have been working with Heathrow Express (HEx) for some time to develop a long-term Commercial Strategy in response to the new competitive environment in which they are now operating.
Now, Journey4 has been asked to support the development of the wider Heathrow Express Business Plan to 2028 to fit in with the requirements of the airport’s Surface Access strategy development process.
This will involve the Journey4 team working with the HEx Senior Leadership Team to review each of the business plan components, before mapping out these components over the 10-year period of the plan and then compiling the final document.
Les Freer, Business Lead, Heathrow Express said, “Journey4 already have a good understanding of our business and a track record in strategic and business planning. This will work hand in hand with our own expertise to develop a long-term plan for Heathrow Express building on our industry leading customer service and meeting the strategic objectives of Heathrow Airport.”