22 Oct 2016 A Fresh Pair of Eyes
It has become clear that there is one thing which is often valued above all else – and that is our objectivity....
07 Aug 2016 Building an Engaged Workforce
Employee engagement lies at the heart of what we do, although we see it as an outcome of leaders doing the right things, rather than as a process in its...
22 Jul 2016 Customers or Employees First?
I was going to write a long and reasoned argument about the merits of putting customers first and then of putting employees first before coming to my conclusion before I...