Leeds Teaching Hospitals Trust

Cultural Transformation

Yorkshire and Humber NHS

We were appointed by the Leeds Teaching Hospitals Trust to help reduce infections on their wards, where despite clinical interventions the levels of infection remained amongst the highest in the country.

We started off thinking about what it would take to create an environment in which infections and other service failures wouldn’t be allowed to happen. We developed and facilitated an innovative cultural transformation programme called ‘Safe Hands’, reducing infections on the pilot ward to zero. The Chief Executive Officer, NHS Yorkshire, and Humber, declared this as “the best hospital-based service transformation I’ve seen in the NHS in 20 years.”

Our Work

DEFRA

DEFRA

Border Force

Border Force

NHS

NHS Yorkshire and Humber