Management Consultancy Framework 3

Journey4 have been named as a supplier on the Crown Commercial Services Management Consultancy Framework 3 (MCF3) framework. We have been awarded a place on Lot 5 – HR. The Crown Commercial Service (CCS) supports the public sector to achieve maximum commercial value when procuring common goods and services. The Framework is open to all Government Departments, Local Authorities, and arm’s length bodies including Emergency Services and Charities.

“This is the best hospital-based service transformation I’ve seen in the NHS in 20 years.”

Chief Executive Officer, NHS Yorkshire and Humber
Our experience

We are specialists in customer-driven change, supporting public sector and arm’s length organisations improve performance by placing the customer at the centre of their organisation. Formed in 2002 we have worked across central government, local authorities, and the NHS, facilitating the development of people and organisational change strategies and interventions to improve customer experience.

Our work

Northern Trains

Northern Trains

Customer led change



Training and Development

Border Force copy

Border Force

Workforce Planning

Hospital Trust

Leeds Teaching Hospitals Trust

Cultural Transformation

Tameside MBC

Tameside MBC

Workforce culture


NHS Yorkshire and Humber

Changing behaviours and attitudes to health


We are an approved supplier for Lot 5 HR for the provision of objective advice which may include identification of options with recommendations as well as implementation and delivery for the following;

  • Capability development
  • Cultural transformation
  • Dispute management
  • Diversity and inclusion
  • Employee relations;
  • HR functions, process, and design
  • HR policy
  • Organisational design and/or workforce planning
  • Performance management
  • Training and development.

For further information please contact our Frameworks Director, Stuart Pearce on or call 07917 532001