We deliver customer-driven growth for our clients across each of our service areas, improving customer experience, delivering winning strategies, increasing employee engagement and boosting performance as measured in terms of revenue, profitability, productivity and efficiency.
We are proud of the benefits we have delivered for our clients in all of the sectors we have worked in.
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These benefits have been delivered through achieving greater levels of employee engagement which is in line with research that has shown the performance of organisations with employee engagement scores in the top quartile is significantly greater than those with scores in the bottom quartile.
Evidence suggests that, for these organisations, customer satisfaction is up to 12% greater, revenue is typically 250% higher and profitability double compared to those organisations with employee engagement in the bottom quartile.
Similarly organisations with top quartile employee engagement scores have 40% less employee turnover and 18% improvements in productivity compared to those organisations with employee engagement in the bottom quartile, (Engage for Success 2012).