28 Jul 2020 CRM: How do you choose the Right System for You?
Journey4, like many companies before us, have recently decided to invest in a CRM system to help us manage our contacts and move away from clunky spreadsheets and duplicated data...
27 Apr 2020 Introducing Key Account Management across Amey Utilities
Amey is a leading supplier of consulting and infrastructure support services both in the UK and internationally that has five divisions. Journey4 was invited to work with its Utilities division...
27 Jun 2019 The Future of Customer Experience – Part 2
Customer experience (CX) is now wielding an ever greater influence over business performance. In the first part of this blog, we explored how customer engagement channels were changing, how customers...
20 Jun 2019 The Future of Customer Experience – Part 1
Customer experience (CX) is now wielding an ever greater influence over business performance. In the first of a two part blog, Director Stuart Pearce reflects on the key trends that...
19 Nov 2018 Vision: Starting with the End in Mind
What's in a Vision? Sixteen years ago when JOURNEY4 was in the process being formed, the founders sat down to talk about their respective visions for the future of the business. It soon became...
12 Feb 2018 Amey STW customer-driven transformation
Journey4 have been appointed to support Amey STW with the customer-driven transformation of their Severn Trent Water contracts. We are delighted to be involved in such an important project, helping...
10 Jun 2017 Growth Director
Stuart Pearce has joined Journey4 as a Director. Stuart is a highly experienced CEO and Managing Director with a strong track record of success in growing and developing businesses...